Terms of service

 

Terms of Service

 


SECTION 0 — AGE REQUIREMENT

This website and our products are intended for adults. By using the site or purchasing, you confirm that you are at least 18 years old, or the minimum legal age to purchase nicotine products in your country of residence, whichever is higher. Do not use this site if you do not meet that requirement.


OVERVIEW

This website is operated by Noat Sweden AB (“NOAT”, “we”, “us”, “our”). By visiting our site and purchasing our products (“Products”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the site.


We may update these Terms at any time by posting a new version on this page. Your continued use of the site after changes means you accept the updated Terms. Our store is hosted by Shopify Inc.

 

 

 

SECTION 1 — ONLINE STORE TERMS

 


By using the site, you confirm you meet the Age Requirement above. You will comply with all applicable laws in your jurisdiction. You must not transmit malicious code. We may refuse or terminate service at any time for breach.

 

 

 

SECTION 2 — GENERAL CONDITIONS

 


We may refuse service to anyone at any time. Content you submit may be transferred unencrypted across networks. Card data is encrypted in transit. You must not copy, sell, or exploit the Service without our written permission.

 

 

 

SECTION 3 — PRODUCT AND HEALTH INFORMATION

 

 

  • Our Products contain nicotine, which is a highly addictive substance.

  • Products are not intended for minors, non-smokers, pregnant or breastfeeding persons, or individuals with cardiovascular conditions.

  • Products are not approved as smoking cessation devices by the FDA, MHRA, EMA, or any regulator.

  • Information on the site is general only. Use at your own risk.

 

 

 

 

SECTION 4 — MODIFICATIONS TO SERVICE AND PRICES

 


Prices and availability may change without notice. We may modify or discontinue the Service at any time. We are not liable for such changes to the fullest extent permitted by law.

 

 

 

SECTION 5 — PRODUCTS AND RETURNS

 

 

  • Some Products may be available only online and in limited quantities.

  • Due to hygiene and health protection, opened Products cannot be returned.

  • Unopened returns may be accepted under our Refund Policy: https://noat.com/policies/refund-policy. The buyer covers return shipping unless mandatory law requires otherwise.

  • Your statutory EU/EEA consumer rights are unaffected.

 

 

 

 

SECTION 6 — ORDERING, SHIPPING, AND IMPORT

 


a. Order acceptance

We may refuse, cancel, or limit orders at our discretion, including suspected resale or regulatory risk.


b. Shipping

Dispatch times are estimates only. Risk passes to you once the carrier delivers to your address.


c. Importer of record

For cross-border shipments, you are the importer of record. You are responsible for ensuring legality of purchase, import, and possession in your country.


d. Duties and taxes

All customs duties, VAT/GST, excise, brokerage fees, and clearance costs in the destination country are your responsibility. We do not calculate, collect, or remit these unless explicitly stated.


e. Customs inspection and seizure

Shipments may be inspected, delayed, returned, or seized by authorities. If seized, destroyed, or denied entry, no refund will be provided unless required by law. If returned in saleable condition, we may refund the product price less shipping and processing fees.


f. Refused or unclaimed shipments

If you refuse delivery or fail to pay duties/taxes, and the shipment is returned, we may deduct shipping and costs from any refund. Re-shipping will require new payment.

 

 

 

SECTION 7 — AGE VERIFICATION AND DELIVERY CONTROLS

 


We may use third-party age verification and request government-issued ID. Where required by law, adult signature on delivery may apply. Providing false age information may result in cancellation.

 

 

 

SECTION 8 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

 


You must provide accurate and current information. Orders may be cancelled if inaccurate.

 

 

 

SECTION 9 — OPTIONAL TOOLS

 


We may provide access to third-party tools on an “as is” and “as available” basis without warranties. Your use is at your own risk and subject to the third party’s terms.

 

 

 

SECTION 10 — THIRD-PARTY LINKS

 


We are not responsible for third-party websites, products, or services linked through our site. Review third-party terms before engaging.

 

 

 

SECTION 11 — USER CONTENT

 


If you submit ideas, reviews, or content, you grant us a transferable, sublicensable, worldwide licence to use it. You are responsible for your submissions and must not infringe rights or upload harmful content.

 

 

 

SECTION 12 — PERSONAL INFORMATION

 


We process personal data in accordance with the General Data Protection Regulation (GDPR) and our Privacy Policy: https://noat.com/policies/privacy-policy

 

 

 

SECTION 13 — COMPLIANCE AND PROHIBITED USES

 


You may not:

 

  • use the site or Products unlawfully,

  • infringe IP rights,

  • harass or abuse others,

  • upload malicious code,

  • collect personal data without consent,

  • attempt to bypass security,

  • misrepresent your age or identity.

 

 

 

 

SECTION 14 — REGULATORY DISCLOSURES

 

 

  • You are solely responsible for ensuring Products are lawful in your jurisdiction.

  • If Products are illegal to sell, ship, or import in your country, your order is void.

 

 

 

 

SECTION 15 — DISCLAIMER OF WARRANTIES

 


To the fullest extent permitted by law, the site, Service, and Products are provided “as is” and “as available” without warranties of any kind, express or implied.

 

 

 

SECTION 16 — LIMITATION OF LIABILITY

 


To the fullest extent permitted by law, NOAT and its affiliates will not be liable for indirect, incidental, or consequential damages. Our maximum liability is limited to the amount you paid for the Product giving rise to the claim. Nothing excludes liability that cannot be excluded under law.

 

 

 

SECTION 17 — INDEMNIFICATION

 


You agree to indemnify NOAT, its officers, employees, and suppliers from claims, losses, and expenses arising from your breach of these Terms, violation of law, or infringement of third-party rights.

 

 

 

SECTION 18 — FORCE MAJEURE

 


We are not liable for failures or delays caused by events beyond our control, including: acts of God, government bans, customs holds, strikes, pandemics, sanctions, transport failures, or carrier restrictions on nicotine shipments.

 

 

 

SECTION 19 — GOVERNING LAW AND CONSUMER RIGHTS

 


These Terms are governed by Swedish law.

If you are an EU/EEA consumer, you may also bring claims in your home country under mandatory consumer protection law. Nothing in these Terms limits your statutory rights.

 

 

 

SECTION 20 — SEVERABILITY

 


If any part of these Terms is unenforceable, the remainder remains in effect.

 

 

 

SECTION 21 — TERMINATION

 


We may suspend or terminate your account or orders immediately for breach or suspected breach. Payment obligations and Sections 3–20 survive termination.

 

 

 

SECTION 22 — ENTIRE AGREEMENT

 


These Terms and the policies referenced form the entire agreement between you and NOAT. No waiver of rights is implied by delay or non-enforcement.

 

 

 

SECTION 23 — ASSIGNMENT

 


You may not transfer your rights under these Terms without our written consent. We may assign these Terms. These Terms bind successors and assigns.

 

 

 

SECTION 24 — CONTACT INFORMATION

 


Questions about the Terms should be sent to hello@noat.com.


Trading Name: Noat Sweden AB

Email: hello@noat.com

Address: Brovägen 4, 266 75 Hjärnarp, Sweden

Company Registration Number: 5594274838

VAT Number: SE559427483801


Effective date: 26th September 2025